Clear the Browser Cache on Common Browsers for Everyone

Internet Explorer

To learn more about clearing your cache in Internet Explorer, visit Microsoft Support.

1. In the Internet Explorer menu bar, click the Tools icon.
2. Select the Internet Options link.
3. In the General tab, under the Browsing history heading, click the Delete button.
4. Check the Temporary Internet files and website files and Cookies and website data checkboxes. Remove the check for the Preserve Favorites website data checkbox.
5. Click the Delete  button.

Edge

To learn more about clearing your cache in Edge, visit Microsoft Support.

1. In the Edge menu bar, click the Hub icon.
2. To view your browsing history, click the History icon.
3. Click the Clear all history link.
4. Choose the types of data or files you want to remove. Select the Cookies and saved website data and Cached data and files checkboxes.
5. Click the Clear button.

Chrome

To learn more about clearing your cache in Chrome, visit Google Support.

1. In the Chrome browser toolbar, click the Chrome menu icon.
2. Click the More Tools link.
3. Click the Clear browsing data link.
4. Use the drop-down menu to select the time range from which you want to clear browsing data.
5. Clear browsing data by selecting checkboxes. Select the Cookies and other site data and Cached images and files checkboxes.
6. Click the Clear Browsing Data button.

Firefox

To learn more about clearing your cache in Firefox, visit Firefox Support.

1. In the Firefox menu bar, click the Firefox option.
2. Select the Preferences link.
3. Click the Privacy tab.
4. Under the History heading, click the clear your recent history link.
5. Select the Cache checkbox.
6. Click the Clear Now button.

Safari

1. Click on "Safari" on the top left side of the browser. (It's on the right side of the Apple Logo)
2. Move down the navigation bar and click on "Preferences".
3. Make sure that the "Privacy" tab was opened. If not, then click on "Privacy".
4. Click on "Manage Website Data" in the middle of the menu.
5. Lastly, click on "Remove All", then click on "Remove Now".

Once all of that is complete, close out of all your tabs and try again.